The Power of Full-Stack Web Development: How I Built a Call Center Planning Web App
A web app was developed using PHP Laravel, MySQL, and React JS to automate call center planning. The app can quickly calculate production capacity and generate reports, freeing up valuable time and resources for the WFM director to focus on other important aspects of call center management. The app has three main features: data input, data processing, and data visualization. The app was tested, deployed, and optimized on an Ubuntu server with Nginx for better control and faster performance. Contact the developer for custom solutions in web development, mobile app, or API.
